Frequently Asked Questions

Do you accept orders placed outside of the US?

Currently, I am only accepting orders placed in the U.S., Canada, UK,

How long will it take to receive my order?

Orders are shipped out 2-3 times a month.

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 - 6 weeks or longer.

What is this store's return and exchange policy?

I do not offer returns or exchanges. If the artwork or print arrives damaged from shipping, please take a photo and send it to rsarts016@gmail.com.

Can I order Custom Artwork

Yes, you can. However the pricing for custom artwork differs from the prices you see in my shop. To get a better idea, please send an email with the subject "Custom Artwork Inquiry"
and a brief of what you're looking to have done.

Rsarts016@gmail.com

How do I pay for my order? Is it secure?

My shop is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. I accept Visa, Mastercard, Discover, American Express. If paying with PayPal, you may also make payments using your bank account.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact me directly through my Contact page.

Terms & Policies

Ownership of Content:

All rights reserved. All materials on this website are protected by United States Copyright Law. Racheal Scotland has exclusive intellectual property rights to all photos, images, text, videos, and any other materials or content included on this site.

You may share content on social media with proper links and credit to this website or linked social media.

Purchasing Policy:

No rights are transferred with the sales of any original artworks. All copyrights remain with the artist, Racheal Scotland. Please enjoy being the sole owner of the physical artwork!